Time on Wing Podcast

Edmond Huot - Partner and Chief Creative Officer, Forward Media

Courtney & Gueric Season 2 Episode 10

Summary
Edmond Huot talks with Gueric and Courtney about branding in the airline industry. 

The conversation explores the importance of understanding the client's personality and decision-making dynamics in creating effective campaigns. It delves into the story of working on the Island Air brand and the involvement of Larry Ellison. The discussion also touches on the significance of liveries in branding and the role of AI in the industry. The guest emphasizes the need to marry new technology with a retro feel and the importance of human creativity and intention in design. The conversation concludes with a focus on the future of aviation and the potential for incorporating nostalgic elements into modern experiences. In this conversation, Edmond Huot discusses the importance of branding in the airline industry and shares his insights on creating memorable and impactful brand experiences. He emphasizes the need for airlines to differentiate themselves and create a unique identity in a crowded market. The conversation also touches on the role of nostalgia in branding and the importance of understanding the customer journey. Edmond shares examples of successful and unsuccessful airline branding efforts and highlights the challenges and opportunities in branding for B2B organizations like aircraft lessors and investors.


Takeaways

Understanding the client's personality and decision-making dynamics is crucial in creating effective campaigns.

Liveries play a significant role in branding and can evoke emotions and create a sense of nostalgia.

AI has its place in the industry, but human creativity and intention are still essential for creating meaningful designs.

The future of aviation involves incorporating new technology while maintaining a sense of romance and nostalgia.

The small details and personal touches in the travel experience can make a significant impact on customer satisfaction. Differentiation is key in the crowded airline industry. Airlines need to create a unique identity and brand experience to stand out.

Nostalgia can be a powerful tool in branding, evoking emotions and creating a sense of connection with customers.

Understanding the customer journey is crucial in developing effective branding strategies. Airlines need to anticipate objections and address the needs and preferences of their target audience.

Branding for B2B organizations like aircraft lessors and investors requires a deep understanding of the industry, the political environment, and the specific needs of the target market.

Successful branding involves a combination of art and science, balancing different criteria and creating a brand that resonates with the target audience.

Creating a memorable and impactful brand experience requires attention to detail, understanding the customer mindset, and anticipating objections.
Airlines should strive to create a brand that is authentic, differentiated, and resonates with their target audience.

Titles
The Role of AI in the Industry
The Significance of Liveries in Branding The Power of Nostalgia in Airline Branding
The Art and Science of Successful Branding

Sound Bites
"Liveries are giant dartboards and everyone has an opinion."
"When you buy an island, you need an airline."
"Do liveries really matter? And why did Larry Ellison think so?"
"But... Which was beautiful at first and now it's a dime a dozen, right?"
"So bringing nostalgia back, what I want to see, I want to go to the airport. Fine, show me the flight number."
"United Airlines was the friendship airline."